Frequently Asked Questions
Everything you need to know about your TVS shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our specific garment dimensions for the best fit.
Which payment methods do you accept?
TVS accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order status?
Yes. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.